Authorship guardrail
Activity stream  ·  HR Agent Workspace  ·  What the next fulfiller sees when a work note was shared from Now Assist
1 · Saved as-is
2 · Edited before saving
RS
Roger Seid updated the case
Field changes · 2025-11-25 11:42
State Work in progress was New
Roger Seid added a Work note
Work note · 2025-11-25 11:44
Issue: An employee requested a workstation accommodation for a repetitive strain injury, supported by a physiotherapist's recommendation.

Key Actions Taken:
  • Ergonomic assessment requested; interim guidance shared with the employee.
  • Manager notified of the assessment and expected timeline.
Next Steps:
  • Await assessment report and confirm equipment procurement path.
  • Escalate to HR Tier 2 if outside standard provisioning.
Generated by Now Assist / Saved without edits
1
RS
Roger Seid updated the case
Field changes · 2025-11-25 11:42
State Work in progress was New
Roger Seid added a Work note
Work note · 2025-11-25 11:44
Issue: An employee requested a workstation accommodation for a repetitive strain injury, supported by a physiotherapist's recommendation.

Key Actions Taken:
  • Ergonomic assessment requested; interim guidance shared with the employee.
  • Manager notified of the assessment and expected timeline.
  • Confirmed priority assessment slot available on 28 Nov.
Next Steps:
  • Await assessment report and confirm equipment procurement path.
  • Escalate to HR Tier 2 if outside standard provisioning.
Generated by Now Assist / Edited before saving
2
1
Origin on record
The next fulfiller knows exactly what they are reading
Even when nothing changes, the chip records it. A work note marked as unedited tells the next fulfiller they are reading an AI draft that no human shaped. In a sensitive HR case, that distinction is not a detail.
2
Judgment preserved
Ambiguous authorship in HR is a liability, not a design consideration
The provenance question changed register the moment agents started reusing summary content in work notes. The chip resolves it permanently. The line between AI text and human edits stays visible for whoever reads the note next.
The summary can be edited, but its origin cannot be erased. Each work note carries a record of whether the AI draft was used as-is or changed, so the next fulfiller always knows what they are reading.